Forward-Deployed AI Engineer, Developer Platform

SupportFinity™; San Francisco (CA); Hybrid; USD 213,000 - 320,000; Full time

Job summary

SupportFinity™ is seeking a Forward Deployed Software Engineer to create AI solutions for enterprise clients. This role focuses on collaborating with customers and leveraging advanced AI systems to drive product development.

The ideal candidate has 4–8 years of experience in software engineering, strong engineering fundamentals, and a passion for AI tooling and automation. This is an exciting opportunity to influence the future of productivity tools.

Qualifications

• 4–8 years of experience as a Software Engineer or similar role.
• Ability to conduct discovery interviews and communicate technical concepts.
• Experience in building LLM-based tools and custom integrations.

Responsibilities

• Build custom AI solutions for Enterprise customers.
• Collaborate with Go-to-Market and EPD teams.
• Analyze business and translate into technical architecture.

Skills

Customer-facing

Strong engineering fundamentals

AI tooling and automation

Systems thinking

High agency and comfort with ambiguity

Curiosity about AI

Tools

Notion

Developer API experience

Job description

SupportFinity™ is seeking a Forward Deployed Software Engineer to create AI solutions for enterprise clients. This role focuses on collaborating with customers and leveraging advanced AI systems to drive product development.

The ideal candidate has 4–8 years of experience in software engineering, strong engineering fundamentals, and a passion for AI tooling and automation. This is an exciting opportunity to influence the future of productivity tools.