AI-Driven Platform Reliability Lead

OutSystems, Inc.; United States; Remote; USD 131,750 - 160,425; Full time

Job summary

OutSystems, Inc. is seeking a Lead Platform Operations Expert to define the Gold Standard for platform reliability in an Agent-forward world.

You will own the technical roadmap for platform automation and ensure customers can deploy autonomous reasoning agents with confidence. Responsibilities include leading global multi-environment strategies, defining AI security protocols, transitioning to Autonomous Platform Engineering, and designing the Platform Workbench to automate a majority of routine

Qualifications

• 8+ years in platform-level technical leadership.
• Experience with AIOps frameworks and secure AI integration.
• Strong strategic thinking and problem-solving mindset.

Responsibilities

• Lead the technical strategy for global, multi-environment OutSystems setups.
• Define the security and data residency protocols for AI agents operating within the OutSystems platform.
• Lead the transition from manual platform maintenance to Autonomous Platform Engineering, utilizing AI to predict and prevent system failures.
• Design the Platform Workbench, leveraging Agentic Workflows to automate 60%+ of routine administrative tasks (upgrades, patching, scaling).
• Influence the OutSystems Product Management team by providing field-tested requirements for AI infrastructure.

Skills

AIOps

IT Operations

Private LLM hosting

AI gateway management

Strategic influence

Job description

OutSystems, Inc. is seeking a Lead Platform Operations Expert to define the Gold Standard for platform reliability in an Agent-forward world.

You will own the technical roadmap for platform automation and ensure customers can deploy autonomous reasoning agents with confidence. Responsibilities include leading global multi-environment strategies, defining AI security protocols, transitioning to Autonomous Platform Engineering, and designing the Platform Workbench to automate a majority of routine