AI-Driven Platform Engineering Leader

Visalytics; Santa Clara (CA); On-site; USD 191,000 - 334,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Platform Engineering leader to guide multiple teams delivering core platform capabilities for the Now Platform. You will partner with PM, Architecture, Infrastructure, and AI teams to define roadmaps and ensure secure, scalable, reliable services.

You will coach engineering managers, establish practices, and drive modernization and AI-powered capabilities across the platform, aligning technical direction with business goals.

Qualifications

• Experience leveraging AI tools, AI-driven insights, intelligent automation, or AI-assisted software development practices.
• 10+ years of software engineering experience, including experience building large-scale enterprise or cloud-native platforms.
• 3+ years of experience leading engineering managers, technical leads, or multiple software engineering teams.
• Strong experience in Java and large-scale distributed systems.
• Experience building platform services, frameworks, infrastructure components, or developer-facing technologies.
• Deep understanding of software architecture, scalability, performance, reliability, and security.
• Experience working in cloud environments and modern DevOps/SRE operating models.
• Strong track record of delivering complex technical initiatives across organizational boundaries.
• Exceptional communication, collaboration, and stakeholder management skills.
• Experience leading teams in Agile development environments.

Responsibilities

• Lead multiple engineering teams responsible for strategic platform capabilities and services.
• Partner closely with Product Management, Architecture, Infrastructure, AI Platform teams, and other engineering organizations to define and execute technical roadmaps.
• Drive delivery of scalable, secure, and highly available platform solutions.
• Build and grow high-performing engineering teams through coaching, mentorship, talent development, and succession planning.
• Establish technical direction and engineering best practices across multiple teams.
• Drive operational excellence through observability, automation, reliability, and performance optimization.
• Lead large cross-functional initiatives involving platform modernization, scalability improvements, and AI-powered capabilities.
• Balance technical strategy, business priorities, and execution to achieve organizational goals.
• Foster a culture of innovation, ownership, inclusion, and continuous learning.
• Help advance ServiceNow's AI-first strategy by integrating intelligent automation and AI-powered engineering capabilities into platform development.

Skills

AI tools experience

Java

Cloud-native

Leadership

Agile/DevOps

Job description

ServiceNow is seeking a Platform Engineering leader to guide multiple teams delivering core platform capabilities for the Now Platform. You will partner with PM, Architecture, Infrastructure, and AI teams to define roadmaps and ensure secure, scalable, reliable services.

You will coach engineering managers, establish practices, and drive modernization and AI-powered capabilities across the platform, aligning technical direction with business goals.