AI-Driven Operations Associate (Hybrid)

US Health Partners, LLC; New York, Northern (NY, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Comprehensive health coverage

Generous PTO and company-wide breaks

Retirement plan support (US 401(k))

Job summary

Valence is pioneering an AI-first coaching platform for enterprise, delivering personalized guidance to leaders and teams. In this mission-based role, you’ll be housed with one team and one leader at a time, gaining depth in how the business runs while identifying opportunities and unblocking key objectives to help the company scale.

This is not an entry-level role. You’ll sit across our commercial spectrum, from pre-sales to post-sales, depending on where the business needs you most and where

Qualifications

• 3+ years of professional experience in consulting and/or fast-paced B2B startup.
• Ability to diagnose a variety of problems, break them down, and solution in an impactful way.
• High velocity execution skills to keep many work streams on track; natural attention to the small detail.
• Outstanding verbal and written communication skills, including the ability to adjust styles to the internal and external audiences.
• Comfort with data manipulation and visualization to communication key insights in a value-added way.
• Self-motivated, adaptable, and resilient. Highly motivated and self-driven, with a strong desire to exceed expectations.
• Willingness to embrace challenges, experiment and continuously learn through high-quality feedback and new workstreams.
• Clear motivations for wanting to join an early-stage team.

Responsibilities

• Operational rigour and excellence: Contribute to challenges of strategic importance across the organization, including Sales, Marketing, CS, Eng/Prompting, Operations and Product.
• High velocity execution: Bring clarity to evolving environments by creating and implementing project plans that identify gaps and solutions, aiding cross-functional coordination and communication.
• Decision making tools: Develop models and plans to identify key inputs and drive cross functional decision-making alongside the team.
• Growth initiatives: Quickly establish a foothold, create playbooks, and find strategies to ensure we can rapidly scale the team.
• Product and feature improvements: Collaborate with various teams, including Operations, Product, Design, and Engineering, to identify and remove blockers, ensuring timely product improvements.

Job description

Valence is pioneering an AI-first coaching platform for enterprise, delivering personalized guidance to leaders and teams. In this mission-based role, you’ll be housed with one team and one leader at a time, gaining depth in how the business runs while identifying opportunities and unblocking key objectives to help the company scale.

This is not an entry-level role. You’ll sit across our commercial spectrum, from pre-sales to post-sales, depending on where the business needs you most and where