AI-Driven Observability Marketing Manager

Amazon Web Services (AWS); Seattle (WA); On-site; USD 119,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. in Seattle, WA seeks a Product Marketing Manager to shape the AWS Observability portfolio and translate cloud solutions into customer value.

You'll partner with product and GTM teams to craft positioning for AI-driven observability, launch strategies, and technical content that resonates with developers, SREs, and platform engineers.

This role blends storytelling with market analysis to drive adoption across multicloud use cases and autonomous operations.

Qualifications

• Experience conveying complex technical concepts to both technical and business audiences.
• 4+ years in product or program management, product marketing, or tech partnerships.
• Bachelor's degree or higher in a technology-related field.
• Experience in product marketing for cloud infrastructure, observability, AI/ML products.

Responsibilities

• Partner with product management and GTM teams to develop portfolio-level strategy documents and guide AWS Observability services including Amazon CloudWatch and AI-powered operations capabilities in AWS DevOps Agent.
• Create and own positioning and messaging that clearly articulates value propositions to customers, from infrastructure monitoring through AI application and agent observability
• Analyze and synthesize market data from multiple sources (including direct customer feedback and competitive intelligence) to identify product opportunities and shape portfolio strategy
• Lead product launch strategies and associated plans, including naming, target audience definition, and marketing vehicles for observability services launching into an increasingly AI-driven market
• Develop technical content including presentations, demonstrations, and customer stories that educate developers, SREs, and platform engineering teams on how AWS Observability addresses modern use cases
• Drive field enablement strategies to support product launches, campaigns, and customer success across observability and AI operations
• Align with technical and business leaders on primary observability use cases for their specific ideal customer profiles: from multicloud visibility and cost-aware telemetry to autonomous remediation and AI application reliability

Skills

Technical storytelling

Cross-functional collaboration

Cloud infrastructure marketing

AI/ML product knowledge

Education

Bachelor's degree or higher in a tech field

Job description

Amazon Web Services, Inc. in Seattle, WA seeks a Product Marketing Manager to shape the AWS Observability portfolio and translate cloud solutions into customer value.

You'll partner with product and GTM teams to craft positioning for AI-driven observability, launch strategies, and technical content that resonates with developers, SREs, and platform engineers.

This role blends storytelling with market analysis to drive adoption across multicloud use cases and autonomous operations.