AI Observability Product Marketing Manager

Amazon Web Services (AWS); Boston (MA); On-site; USD 119,000 - 160,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Product Marketing Manager to shape the AWS Observability portfolio and translate complex cloud solutions into compelling customer value for SREs, developers, and platform teams.

You will partner with product and GTM teams to craft positioning for AI application monitoring, agent observability, multicloud visibility, and proactive operations, driving launches at scale.

Qualifications

• Experience conveying complex technical concepts to both technical and business audiences.
• 4+ years of product or program management, product marketing, business development or technology experience.
• Bachelor's degree, or experience in technology related sales, business development or equivalent.
• Experience in product marketing for cloud infrastructure, observability, security, analytics, AI/ML products or solutions.

Responsibilities

• Partner with product management and GTM teams to develop portfolio-level strategy documents and guide AWS Observability services including Amazon CloudWatch and AI-powered operations capabilities in AWS DevOps Agent.
• Create and own positioning and messaging that clearly articulates value propositions to customers, from infrastructure monitoring through AI application and agent observability
• Analyze and synthesize market data from multiple sources to identify product opportunities and shape portfolio strategy
• Lead product launch strategies and associated plans, including naming, target audience definition, and marketing vehicles for observability services launching into an increasingly AI-driven market
• Develop technical content including presentations, demonstrations, and customer stories that educate developers, SREs, and platform engineering teams on how AWS Observability addresses modern use cases
• Drive field enablement strategies to support product launches, campaigns, and customer success across observability and AI operations
• Align with technical and business leaders on primary observability use cases for their specific ideal customer profiles: from multicloud visibility and cost-aware telemetry to autonomous remediation and AI application reliability

Skills

Complex concepts communication

PM/Marketing experience

Cloud infrastructure knowledge

Education

Bachelor's degree or equivalent

Tools

Observability tools

AI/ML ops technologies

Job description

Amazon Web Services (AWS) is seeking a Product Marketing Manager to shape the AWS Observability portfolio and translate complex cloud solutions into compelling customer value for SREs, developers, and platform teams.

You will partner with product and GTM teams to craft positioning for AI application monitoring, agent observability, multicloud visibility, and proactive operations, driving launches at scale.