AI-Driven Marketing Strategy & Ops Analyst (Flextime)

ServiceTitan; California City (CA); On-site; USD 112,000 - 168,000; Full time

Benefits offered by this job

Flexible time off

Company health benefits

Parental leave and fertility benefits

Job summary

ServiceTitan is seeking a Senior Analyst, Marketing Strategy & Operations to partner with the Marketing team on strategy, operations, and spend. You’ll drive funnel performance, ROI modeling, and planning, translating ambiguous questions into clear analyses and actionable plans.

You will own weekly to quarterly reporting, build dashboards, and lead high-impact projects. The role emphasizes AI leverage, process documentation, and collaboration across teams to optimize pipeline, revenue, and

Qualifications

• 2-4+ years of experience in high-growth tech companies and/or management consulting.
• Functional experience in operations, strategy, go-to-market, growth, or marketing/revenue operations within SaaS is preferred.
• Experience running quantitative analyses and leveraging AI tools to conduct and report analytical work.
• Hands-on experience with HubSpot and Salesforce is preferred.

Responsibilities

• Support the operating cadence: day-to-day metrics, business reviews, readout memos, and program management, flagging risks and opportunities proactively.
• Own weekly, monthly, and quarterly reporting and forecasting and build SQL/Tableau datasets and dashboards from various data sources.
• Own high-impact special projects from opportunity identification through recommendation to ongoing execution and iteration, deliver stakeholder-ready analysis and recommendations.
• Use AI to create leverage: automate recurring reporting and analysis, build tools and templates the broader team adopts, and redirect the time saved toward judgment-heavy work.
• Contribute to the broader Revenue Strategy & Operations team by documenting processes, sharing frameworks, and onboarding peers on the work you own.

Skills

Analytical thinking

Cross-functional collaboration

SQL

Data storytelling

Tools

HubSpot

Salesforce

Tableau

Job description

ServiceTitan is seeking a Senior Analyst, Marketing Strategy & Operations to partner with the Marketing team on strategy, operations, and spend. You’ll drive funnel performance, ROI modeling, and planning, translating ambiguous questions into clear analyses and actionable plans.

You will own weekly to quarterly reporting, build dashboards, and lead high-impact projects. The role emphasizes AI leverage, process documentation, and collaboration across teams to optimize pipeline, revenue, and