AI-Driven Legal Support Leader

Principal International; Des Moines (IA); Hybrid; USD 110,000 - 148,000; Full time

Benefits offered by this job

Pension plan

Hybrid work option

Job summary

Principal Financial Group is seeking a Legal Support Service Leader to head a high-performing legal support organization in Des Moines, IA. You will drive operational excellence, talent development, and innovative service delivery to allow attorneys to focus on strategic work.

You will lead Paralegal Analysts and Legal Production Assistants, manage workload and resources across practices, partner with attorneys, and push process, technology, and AI-enabled solutions to improve efficiency and

Qualifications

• Eight+ years in legal support, paralegal services, legal administration, or equivalent experience.

Responsibilities

• Lead, coach, and develop Paralegal Analysts and Legal Production Assistants.
• Oversee legal support operations, workload management, and resource allocation across locations.
• Partner with attorneys and Legal leadership to align support resources with objectives.
• Drive process optimization, technology, automation, and AI-enabled solutions.
• Ensure quality, compliance, and risk management of legal records and work products.

Skills

Leadership

People management

Strategic planning

Legal operations

Education

Bachelor's degree

Job description

Principal Financial Group is seeking a Legal Support Service Leader to head a high-performing legal support organization in Des Moines, IA. You will drive operational excellence, talent development, and innovative service delivery to allow attorneys to focus on strategic work.

You will lead Paralegal Analysts and Legal Production Assistants, manage workload and resources across practices, partner with attorneys, and push process, technology, and AI-enabled solutions to improve efficiency and