Paralegal Operations Leader | AI-Driven Workflows

Goodwin Procter Boston; San Francisco (CA); On-site; USD 150,000 - 175,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off

Professional Development

Employee Discounts

Job summary

Goodwin Procter is seeking a Senior Paralegal Manager for its Global Operations Team in San Francisco. You will lead paralegals and case assistants, transform workflows with attorneys and staff, and drive the adoption of AI-enabled processes across the practice.

You will partner with practice leaders and HR to align staffing, training, and development with client priorities, while maintaining high standards of service delivery and risk management.

Qualifications

• 7+ years of leadership experience in a large law firm or complex legal services.
• Experience managing legal professionals and driving operational change.
• Proven record of improving service delivery.

Responsibilities

• Lead assigned paralegals and case assistants with clear performance expectations.
• Provide coaching and feedback; develop talent; support succession planning.
• Own performance management with the Director and HR; drive continuous improvement.

Skills

Leadership

Process improvement

Legal tech

Change management

Staffing analytics

Education

Bachelor's degree

Tools

Legora

Copilot

Litigation platforms

Job description

Goodwin Procter is seeking a Senior Paralegal Manager for its Global Operations Team in San Francisco. You will lead paralegals and case assistants, transform workflows with attorneys and staff, and drive the adoption of AI-enabled processes across the practice.

You will partner with practice leaders and HR to align staffing, training, and development with client priorities, while maintaining high standards of service delivery and risk management.