AI-Driven Legal Operations Manager – Scale & Deliver

Norm Ai; New York (NY); Vor Ort; USD 200.000 - 250.000; Vollzeit

Benefits dieser Stelle

401(k) with employer match

Comprehensive health insurance and top

Relocation reimbursement

Zusammenfassung

Norm Ai is seeking an Operations Manager to work with the Head of Norm Law Operations to build and manage processes, systems, and projects that support a growing AI-native law firm. You will turn business priorities into actionable plans, coordinate with partners, attorneys, and engineering teams, and drive on-time execution in a fast-paced environment.

This role requires sound judgment, strong project-management skills, and meticulous attention to detail.

Qualifikationen

• Exceptional written and verbal communication skills.
• Proven experience managing strategic projects and driving execution in fast-paced, high-pressure environments.
• Highly detail-oriented, organized, and proactive.
• Independent and high-ownership, able to "get things done" without layers of support staff.

Aufgaben

• Develop and manage project plans for firm initiatives, coordinating stakeholders, tracking deadlines and dependencies, and resolving or escalating issues to keep work moving.
• Identify operational gaps and design, document and implement workflows that improve consistency, efficiency, and accountability across the firm.
• Coordinate client onboarding, internal approvals, and recordkeeping, working with attorneys and internal teams to create a smooth client experience.
• Work with the Operations leadership and practice leaders on resourcing, capacity planning, service delivery, and the operational needs of new and growing practice areas.
• Coordinate technology and vendor rollouts, gather requirements, support adoption, and develop practical guidance for attorneys and staff.
• Participate actively in meetings with partners and internal teams, synthesize decisions, establish clear owners and next steps, and ensure action items are completed.
• Take ownership of emerging operational priorities, conduct research, recommend approaches, and carry approved solutions through implementation.

Kenntnisse

Communication

Project management

Detail orientation

Ownership

Jobbeschreibung

Norm Ai is seeking an Operations Manager to work with the Head of Norm Law Operations to build and manage processes, systems, and projects that support a growing AI-native law firm. You will turn business priorities into actionable plans, coordinate with partners, attorneys, and engineering teams, and drive on-time execution in a fast-paced environment.

This role requires sound judgment, strong project-management skills, and meticulous attention to detail.