Legal Operations Manager

present of AI; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Norm AI is seeking an operationally focused professional to translate firm priorities into actionable plans and drive them through execution. You will coordinate across teams, identify process gaps, and build durable workflows within a fast-moving environment.

A strong candidate writes clearly, pays meticulous attention to detail, and exercises sound judgment to prevent stalled initiatives. You will oversee the orchestration of people, tools and vendors to scale AI-enabled legal work.

Qualifications

• Project management across teams
• Spot process gaps and design workflows that stick
• Clear writing and attention to detail
• Judgment to escape when stalled

Responsibilities

• Turn firm priorities into operational plans
• Coordinate people, tools and vendors around AI agent model
• Track, document and drive adoption of workflows
• Hands-on execution in a fast-moving setting

Skills

Cross team project management

Workflow design

Documentation

Client onboarding coordination

Hands on AI tool use

Job description

The role is about turning firm priorities into operational plans and then carrying them through. A strong candidate brings project management across teams, the ability to spot process gaps and build workflows that stick, and comfort with hands on execution in a fast moving setting. Clear writing and close attention to detail matter, along with the judgment to escape when something stalls.

How it fits the AI era

The firm pairs attorneys with AI agents that handle first passes of legal work, so operations here means coordinating people, tools and vendors around that model. Much of the planning, tracking and documentation still rests on human judgment, especially when decisions are ambiguous or cross team. AI speeds up drafting and synthesis, but someone has to set priorities, keep owners accountable and make the calls.

How it builds AI experience

Working here means seeing how legal agents get rolled out inside a law firm, from gathering requirements to supporting adoption among attorneys. That builds practical skill in evaluating tools, writing guidance people actually follow, and measuring whether a rollout helped. Candidates can prepare by showing real examples of AI used in daily work, not just familiarity with the tools.

Worth showing

• Cross team project management
• Workflow design and documentation
• Client onboarding coordination
• Hands on AI tool use

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Norm AI

Norm Ai builds AI agents that embed legal and regulatory rules so legal and compliance work can be automated, per the company.