AI-Driven ITAM Solutions Architect

SmartRecruiters, Inc.; Dallas (TX); Remote; USD 180,000 - 230,000; Full time

Job summary

ServiceNow is seeking an IT Asset Management Solution Architect to lead the design and delivery of ITAM solutions for enterprise customers. You will translate governance requirements into scalable platform architectures and advise on license optimization and asset lifecycle strategy, leveraging AI tools to improve accuracy and efficiency.

You will collaborate with delivery teams, mentor technical staff, and engage stakeholders across levels to ensure governance is maintained while enabling

Qualifications

• Practical experience in IT Asset Management, Software Asset Management, or related enterprise IT operations.
• Experience architecting ITAM solutions in complex enterprise environments.
• Demonstrated ability to engage with stakeholders at all levels and translate governance needs into architecture.

Responsibilities

• Architect ITAM solutions across HAM, SAM, EAM, and CCM
• Define data models, integration patterns, and CMDB alignment for asset tracking
• Guide discovery-to-normalization data flows and reconciliation processes
• Mentor consultants on ITAM design patterns and best practices
• Partner with delivery teams to ensure scalable, governance-aligned architectures

Skills

ITAM expertise

AI tools

Discovery & CMDB

Stakeholder engagement

Tools

ServiceNow Discovery

CMDB integration

Job description

ServiceNow is seeking an IT Asset Management Solution Architect to lead the design and delivery of ITAM solutions for enterprise customers. You will translate governance requirements into scalable platform architectures and advise on license optimization and asset lifecycle strategy, leveraging AI tools to improve accuracy and efficiency.

You will collaborate with delivery teams, mentor technical staff, and engage stakeholders across levels to ensure governance is maintained while enabling