AI-Driven IT Service Solution Engineer
Salesforce, Inc.
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Job summary
Salesforce, Inc. is seeking a Specialist Solution Engineer within the Emerging Business Unit to incubate, scale and grow IT service solutions like Agentforce IT Service.
You will be the subject matter expert, articulating the value of our solutions and ensuring seamless integration with the broader Salesforce portfolio. The role emphasizes selling AI-driven, conversational IT support, automation of incident management, and cross‑department workflows.
Job description
Salesforce, Inc. is seeking a Specialist Solution Engineer within the Emerging Business Unit to incubate, scale and grow IT service solutions like Agentforce IT Service.
You will be the subject matter expert, articulating the value of our solutions and ensuring seamless integration with the broader Salesforce portfolio. The role emphasizes selling AI-driven, conversational IT support, automation of incident management, and cross‑department workflows.
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