Specialist Solution Engineer – Emerging ITSM (AI)

Salesforce, Inc.; Irvine (CA); On-site; USD 109,970 - 147,140; Full time

Benefits offered by this job

Continuous learning opportunities

Collaborative team environment

Dynamic work challenges

Job summary

A leading tech company in California is seeking a Specialist Solution Engineer for their Emerging Business Unit. In this role, you will support deal cycles tied to Agentforce IT Service Solutions and create assets to help scale the team. You should have a Bachelor's degree in a relevant field and at least 4 years of relevant experience. Ideal candidates have deep Salesforce knowledge and strong communication skills. Exciting opportunities for growth in a dynamic environment await.

Qualifications

• 4+ years of professional experience in a Solution Engineering role.
• Familiarity with IT Service Management platforms.
• Salesforce Admin certification preferred.

Responsibilities

• Support deal cycles tied to Agentforce IT Service Solutions.
• Create assets to scale Agentforce IT Service teams.
• Attend events to promote solutions.

Skills

Deep experience and understanding of the Salesforce Platform

Solid oral and written communication skills

Strong presentation skills

Ability to work in teams

Business acumen

Education

Bachelor’s degree in Computer Science, Software Engineering, MIS

Tools

ServiceNow

Slack

Salesforce Service Cloud

Job description

A leading tech company in California is seeking a Specialist Solution Engineer for their Emerging Business Unit. In this role, you will support deal cycles tied to Agentforce IT Service Solutions and create assets to help scale the team. You should have a Bachelor's degree in a relevant field and at least 4 years of relevant experience. Ideal candidates have deep Salesforce knowledge and strong communication skills. Exciting opportunities for growth in a dynamic environment await.