AI-Driven Infrastructure & ServiceNow Automation Engineer

armaninollp; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Armanino in New York is seeking a ServiceNow automation engineer to design, build, test, and support automation solutions across ITSM, End User Support, and infrastructure operations.

You will create workflows, integrations, catalog automations, and APIs, partnering with IT teams to improve service delivery while applying AI-driven automation to triage, routing, and operational decisions.

Qualifications

• Bachelor's degree in IT, CS, IS, or related field.
• Minimum 5 years in infrastructure engineering or IT automation.
• Hands-on ServiceNow experience including Flow Designer and IntegrationHub.
• Experience with cloud platforms and APIs.

Responsibilities

• Design, build, test, and support ServiceNow automation solutions for ITSM and infrastructure.
• Develop workflows, catalog automations, scripts, and reusable components.
• Automate enterprise IT processes across provisioning, access, cloud operations, and security workflows.
• Collaborate with cross-functional teams to drive scalable automation.

Skills

ServiceNow

Automation

IT operations

AI automation

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field

Tools

Flow Designer

IntegrationHub

MID Server

ITSM

APIs

Job description

Armanino in New York is seeking a ServiceNow automation engineer to design, build, test, and support automation solutions across ITSM, End User Support, and infrastructure operations.

You will create workflows, integrations, catalog automations, and APIs, partnering with IT teams to improve service delivery while applying AI-driven automation to triage, routing, and operational decisions.