AI-Driven HRBP Leader, Digital Tech

ServiceNow, Inc.; Houston (TX); Hybrid; USD 90,000 - 150,000; Full time

Job summary

ServiceNow seeks a senior HR leader to influence business decisions, operationalize talent initiatives, and strengthen culture. You will partner with COEs, People Partners, and Ops to design fit-for-purpose HR solutions and coach senior leaders to improve leadership effectiveness.

The role requires translating data trends into actionable guidance, guiding strategic workforce planning, and driving organizational change in a fast-growing environment.

Qualifications

• Experience integrating AI into work processes or using AI-driven insights.
• Direct client support and coaching experience, plus team development.
• Outstanding interpersonal and communication skills.
• Ability to thrive in an unstructured, high-growth environment.
• Ability to manage multiple complex issues and priorities.
• Proficiency across strategic, operational, and tactical HR activities.
• Credibility and integrity in communications upward and downward.
• Confidence to challenge respectfully to influence decisions.

Responsibilities

• Understand the overall business direction and influence people decisions to meet objectives.
• Operationalize talent initiatives to support business outcomes.
• Drive culture, organizational effectiveness, and engagement.
• Partner with People Partners, COEs, and Ops to deliver fit-for-purpose HR solutions.
• Coach senior leaders on leadership development and impact.
• Use data and trends to guide leadership and measure success.

Skills

AI integration

Client support

Interpersonal skills

Independent work

Project prioritization

HR strategy

Credibility in communications

Influence and coaching

Job description

ServiceNow seeks a senior HR leader to influence business decisions, operationalize talent initiatives, and strengthen culture. You will partner with COEs, People Partners, and Ops to design fit-for-purpose HR solutions and coach senior leaders to improve leadership effectiveness.

The role requires translating data trends into actionable guidance, guiding strategic workforce planning, and driving organizational change in a fast-growing environment.