AI-Driven HR Business Partner — Shape People Ops

Thumbtack; United States; Remote; USD 101,200 - 136,900; Full time

Job summary

Thumbtack is hiring an HRBP with a knack for operations and AI solutions building — someone who can spot high‑impact opportunities to apply AI across HRBP workflows and help build those solutions.

You’ll embed with the HRBP team to learn how the organization works, then partner closely with the team to turn the most valuable opportunities into products, such as an exit interview synthesizer or an engagement survey action planner that eliminates manual work.

Qualifications

• 3+ years of experience in HR with HRBP experience, including AI/automation examples
• Comfort with experimenting with AI tools and turning ideas into working solutions
• Broad HR practices including performance, risk management, coaching, engagement and retention, workforce planning, employee relations, compensation, culture and values
• A track record of delivering in ambiguous environments, partnering with senior stakeholders on direction and priorities
• Strong communication skills — speak, write, and present clearly; able to mediate discussions at manager level
• Data literacy: analyzing people data, identifying trends, and translating findings into leadership recommendations
• Familiarity with HRIS and HR tech platforms, plus change management experience

Responsibilities

• Partner with client groups as trusted advisor across the full employee lifecycle
• Flag legal and compliance risks in day-to-day people management
• Build AI-powered HRBP workflows: map processes, structure policies into AI-ready formats, and lead rollout, training, and success metrics for AI tools
• Serve as COE connector, building templates, communications, and enablement materials
• Cover employee relations work during absences — PIP prep, investigations, policy violations, and conflict mediation
• Build and own AI tools that automate HRBP work
• Own HRBP’s North America emergency response playbook and support quarterly exit project work

Skills

HRBP experience

AI/automation in HR

Data literacy

Stakeholder management

Communication skills

HRIS familiarity

Change management

Tools

HRIS platforms

Job description

Thumbtack is hiring an HRBP with a knack for operations and AI solutions building — someone who can spot high‑impact opportunities to apply AI across HRBP workflows and help build those solutions.

You’ll embed with the HRBP team to learn how the organization works, then partner closely with the team to turn the most valuable opportunities into products, such as an exit interview synthesizer or an engagement survey action planner that eliminates manual work.