AI-Driven Field Solutions Architect (Pre-Sales)

SolarWinds; Charlotte (NC); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Work-life balance

Professional development opportunities

Job summary

SolarWinds is seeking a Field Solutions Architect based in Charlotte, North Carolina. This customer-facing role involves owning the technical strategy for complex sales opportunities across the United States. The ideal candidate will bring hands-on scripting skills and a passion for AI-driven solutions, while collaborating with customers and internal teams.

This role offers significant travel opportunities and the chance to influence product direction based on real-world customer interactions. Join SolarWinds and help redefine customer success with innovative IT solutions.

Qualifications

• 4+ years of experience in technical pre-sales, solutions engineering, or related roles.
• 3+ years in a customer-facing pre-sales, solutions engineering, or consulting role.
• Strong understanding of cloud platforms and observability technologies.

Responsibilities

• Own the technical sales strategy for strategic customer engagements.
• Engage directly with customers to understand priorities and requirements.
• Architect practical solutions that enhance operational efficiency.

Skills

Technical pre-sales experience

Scripting skills (Python, PowerShell, Bash)

Customer engagement

Knowledge of observability and IT operations

Strong communication skills

Education

Bachelor’s degree in Business or related field

Tools

AWS

Azure

Job description

SolarWinds is seeking a Field Solutions Architect based in Charlotte, North Carolina. This customer-facing role involves owning the technical strategy for complex sales opportunities across the United States. The ideal candidate will bring hands-on scripting skills and a passion for AI-driven solutions, while collaborating with customers and internal teams.

This role offers significant travel opportunities and the chance to influence product direction based on real-world customer interactions. Join SolarWinds and help redefine customer success with innovative IT solutions.