AI-Driven Enablement Lead & Systems Architect

Cervin; United States; On-site; USD 129,000 - 210,000; Full time

Benefits offered by this job

RSUs

Health insurance

Vision insurance

Dental insurance

Mental health benefits

Job summary

LaunchDarkly is seeking a seasoned leader to fuse technical enablement with AI-powered systems, elevating how our Solutions Engineering organization scales and delivers impact.

You will own the enablement program, partner with Solutions Architects, and design AI-driven workflows that automate repetitive tasks, improve field effectiveness, and enable scalable, intelligent enablement across the GTM team.

Qualifications

• 8+ years in a SaaS technical GTM role (e.g., Solutions Engineering, Solutions Architecture, Technical Sales, or Enablement)
• Experience delivering technical training and enablement programs for field teams
• Hands-on experience building AI-driven tools, agents, or automations with real-world usage
• Strong technical fluency, including the ability to read and debug code
• Experience with modern AI tooling (e.g., Relevance AI, Claude, LangChain)
• Deep understanding of the technical sales lifecycle and field engagement models
• Familiarity with value-based selling methodologies (e.g., MEDDPICC, Force Management)
• Experience with common GTM tools (e.g., Salesforce, Gong, Highspot, Outreach)
• Strong program management and execution skills

Responsibilities

• Own the design and execution of technical enablement for Solutions Engineering including onboarding, product launches, competitive positioning, and skills development
• Deliver high-impact live, virtual and on demand training, certifications, and workshops
• Define competency frameworks and partner with leadership on team development
• Expand technical fluency across the broader GTM organization where relevant
• Measure and improve readiness through clear performance metrics
• Design and deploy AI workflows and agents that support technical sellers in their daily workflows (e.g., discovery prep, demo support, objection handling, knowledge retrieval)
• Systematically automate repeatable enablement activities to improve scale and consistency
• Partner cross-functionally to prioritize, launch, and drive adoption of AI-powered field solutions
• Identify and implement high-impact AI use cases across content, operations, and program delivery across the enablement team
• Build agents and shared workflows that increase leverage across the team and teach team how to use and replicate so capability grows
• Own the AI structure and foundation that ensures effective, consistent, scalable solutions across the team
• Model AI-native ways of working and help others adopt them
• Collaborate with GTM, Product, PMM, RevOps, and Field Operations to align enablement with business priorities
• Represent technical field needs in roadmap and prioritization discussions
• Manage programs end-to-end, from scoping through execution and iteration
• Play an active role in GTM operating rhythms, including COE reviews, QBRs, and leadership updates

Skills

SaaS GTM

Solutions Engineering

AI tooling

Technical training

Program management

Code reading

Tools

Salesforce

Gong

Highspot

Outreach

Job description

LaunchDarkly is seeking a seasoned leader to fuse technical enablement with AI-powered systems, elevating how our Solutions Engineering organization scales and delivers impact.

You will own the enablement program, partner with Solutions Architects, and design AI-driven workflows that automate repetitive tasks, improve field effectiveness, and enable scalable, intelligent enablement across the GTM team.