AI-Driven Delivery Project Manager

NICE; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

NiCE is seeking a motivated Project Manager to support customer-facing software and AI-enabled delivery projects. You will coordinate day-to-day activities, maintain plans, and help the team follow PMO standards in a fast-paced, AI-driven environment.

This role is ideal for someone with up to 4 years of experience in software or SaaS projects, a solid grasp of AI concepts, and strong communication skills. PMP or similar certification is a plus.

Qualifications

• Up to 4 years of experience supporting customer-facing software or SaaS projects.
• Foundational understanding of AI, Agile, Waterfall, or hybrid delivery methodologies.
• Experience working in AI, technical, or SaaS environments preferred.
• Developing problem-solving and risk-awareness skills.
• Strong written and verbal communication skills with attention to detail.
• Familiarity with project management tools such as Smartsheet, Jira, MS Project, or Salesforce.
• PMP, AI, or similar certification a plus

Responsibilities

• Manage delivery of software and AI-enabled projects under guidance of senior project managers.
• Maintaining project plans, schedules, RAID logs, and delivery documentation.
• Track project progress, risks, and dependencies and elevate as needed.
• Prepare and contribute to customer and internal status communications.
• Coordinate meetings, action items, and follow-ups across cross-functional teams.
• Support adherence to delivery processes, PMO standards, and best practices.
• Adapt to changing project priorities while maintaining attention to detail.

Skills

Project coordination

Communication

Risk management

Agile delivery

AI awareness

Education

PMP or similar certification

Tools

Smartsheet

Jira

MS Project

Salesforce

Job description

NiCE is seeking a motivated Project Manager to support customer-facing software and AI-enabled delivery projects. You will coordinate day-to-day activities, maintain plans, and help the team follow PMO standards in a fast-paced, AI-driven environment.

This role is ideal for someone with up to 4 years of experience in software or SaaS projects, a solid grasp of AI concepts, and strong communication skills. PMP or similar certification is a plus.