AI-Driven Customer Intelligence Strategist

Enlyte; United States; On-site; USD 80,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k)

Tuition Reimbursement

Job summary

Enlyte is seeking a Customer Intelligence Strategy Analyst to lead customer intelligence capabilities through AI-driven insights. This role focuses on creating a holistic view of customer data, intending to enhance revenue retention through actionable insights.

The ideal candidate should have a Bachelor’s degree and at least 5 years in customer analysis or related fields, with strong skills in data analytics and Salesforce expertise. A competitive salary package between $80,000 - $115,000 annually is offered.

Qualifications

• 5+ years in customer analysis or related field.
• Strong analytical skills with qualitative customer data.
• Exceptional presentation skills.

Responsibilities

• Lead development of predictive retention models.
• Execute roadmap for AI-enabled customer intelligence.
• Partner with Enterprise Business Technology.

Skills

Customer analysis

Data-driven decision-making

Salesforce expertise

Project management

Communication skills

AI implementation

Predictive analytics

Education

Bachelor’s degree

Tools

Salesforce

ChatGPT

Generative AI tools

Job description

Enlyte is seeking a Customer Intelligence Strategy Analyst to lead customer intelligence capabilities through AI-driven insights. This role focuses on creating a holistic view of customer data, intending to enhance revenue retention through actionable insights.

The ideal candidate should have a Bachelor’s degree and at least 5 years in customer analysis or related fields, with strong skills in data analytics and Salesforce expertise. A competitive salary package between $80,000 - $115,000 annually is offered.