Executive Insights Analyst: AI-Driven Data Strategy

Salesforce; Chicago (IL); On-site; USD 99,000 - 186,000; Full time

Job summary

Salesforce in Chicago is seeking a Lead Insights Analyst to deliver data-driven insights and strategic recommendations to Cloud Success leadership. You will provide cross-cloud analytics support, partnering with Customer Success and Cloud teams to turn complex data into executive-ready guidance.

This high-visibility individual contributor role requires quick responses to questions from senior leaders, with occasional after-hours work to meet critical needs and drive business impact.

Qualifications

• 7–10 years of experience in data analytics, business analytics, or a related field.
• Degree or equivalent proven experience (extracurricular leadership, military, volunteer, or work experience will be considered)
• Strong track record of ad-hoc analysis, deep-dive analysis, predictive modeling, and forecasting
• Demonstrated experience in variance analysis, impact analysis, and root cause analysis
• Proven business partnering skills — experience acting as a strategic partner to cross-functional teams
• Strong stakeholder management skills across varying levels of seniority; excellent executive presentation skills — able to distill complex analysis into clear, actionable stories
• Extensive experience writing complex SQL queries
• Expertise in a major visualization tool (Tableau, Power BI, etc.)
• A curious, ownership-driven mindset with the ability to mentor junior analysts

Responsibilities

• Lead ad-hoc and deep-dive analyses to answer high-priority business questions
• Build predictive models and forecasts to support planning and decision-making
• Conduct variance analysis, impact analysis, and root cause analysis to explain performance drivers
• Partner with cross-functional stakeholders across Customer Success and Cloud leadership
• Translate complex analytical findings into clear strategic recommendations for executives
• Own projects end-to-end, from problem framing through executive presentation

Skills

Ad-hoc analysis

Deep-dive analysis

Predictive modeling

Forecasting

Variance analysis

Impact analysis

Root cause analysis

Business partnering

Stakeholder management

Executive storytelling

SQL queries

Mentoring juniors

Education

Bachelor's degree or equivalent experience

Tools

Tableau

Power BI

Job description

Salesforce in Chicago is seeking a Lead Insights Analyst to deliver data-driven insights and strategic recommendations to Cloud Success leadership. You will provide cross-cloud analytics support, partnering with Customer Success and Cloud teams to turn complex data into executive-ready guidance.

This high-visibility individual contributor role requires quick responses to questions from senior leaders, with occasional after-hours work to meet critical needs and drive business impact.