AI-Driven Business Systems Analyst (Remote)

Eliassen Group; Nashville (TN); On-site; USD 103,000 - 110,000; Part time

Benefits offered by this job

Medical, dental, and vision benefits

401k with company matching

Life insurance

Job summary

Eliassen Group is seeking a Business Systems Analyst to support design, evaluation, configuration, and implementation of AI-powered workforce solutions and manager experiences. The role spans business analysis, solution architecture, AI enablement, process design, and product operations.

You will analyze requirements, define solution approaches, assess feasibility, and determine how workforce use cases can be delivered through platform capabilities before engaging engineering resources.

Qualifications

• 5+ years of Business Systems Analysis experience supporting enterprise platforms and business applications.
• Strong experience gathering and documenting business requirements using Agile methodologies.
• Experience creating user stories, process flows, workflows, and functional specifications.
• Strong analytical and problem-solving skills.
• Experience with Workday, ServiceNow, Salesforce, or comparable platforms (Workday HRSD or ServiceNow HR).
• Excellent communication and stakeholder facilitation skills.

Responsibilities

• Gather and document business requirements from HR, People Technology, and business stakeholders.
• Facilitate workshops and discovery sessions to define business outcomes and solution requirements.
• Translate strategic initiatives into user stories, epics, workflows, and system requirements.
• Refine requirements to maximize delivery through platform capabilities without engineering customization.
• Evaluate AI use cases across performance management, employee reviews, goal management, talent acquisition, workforce analytics, employee experience, and manager effectiveness.
• Develop structured assessments covering business value, technical feasibility, data readiness, security and compliance, integration requirements, and risks and dependencies.
• Create SOPs, governance documentation, standards, implementation guides, and reusable AI prompt libraries and frameworks.
• Define workflows, operational guardrails, and use case qualification criteria.
• Analyze integrations, workflows, APIs, and enterprise platforms, including MCP-based integrations and AI agent architectures.
• Perform feasibility reviews, solution validation, and risk identification with recommendations and alternatives.
• Partner with platform administrators and business teams to implement configuration-driven solutions and workflow optimization.
• Identify opportunities to reduce custom development through platform capabilities.
• Utilize Claude, Gemini, GPT, Microsoft Copilot, and related platforms to improve analysis, documentation, testing, and solution design.
• Assist with proof-of-concept development and experimentation with AI-enabled workforce experiences.

Skills

Business analysis

Agile methodologies

Requirements gathering

Stakeholder facilitation

Process mapping

Tools

Workday

ServiceNow HRSD

Salesforce

AI platforms

Job description

Eliassen Group is seeking a Business Systems Analyst to support design, evaluation, configuration, and implementation of AI-powered workforce solutions and manager experiences. The role spans business analysis, solution architecture, AI enablement, process design, and product operations.

You will analyze requirements, define solution approaches, assess feasibility, and determine how workforce use cases can be delivered through platform capabilities before engaging engineering resources.