AI-Driven Automation Program Manager

Amazon; Seattle (WA); On-site; USD 83,000 - 130,000; Full time

Job summary

Amazon Prime is seeking a hands-on, AI-native Program Manager to eliminate manual coordination by building AI-powered automation tools. This role focuses on shipping working AI agents and no-code workflows, not traditional status updates.

You will own an automation roadmap across 10+ partner teams, measure adoption and time saved, and drive scaling by reducing tribal knowledge. Join a team delivering measurable impact across Prime Benefits, Pricing & Constructs.

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Bachelor's degree in a related field.
• Hands-on experience building automation workflows using AI tools (chatbots, LLM agents, workflow automation platforms, no-code builders, or equivalent).

Responsibilities

• Build and maintain AI-powered automation tools that replace manual coordination workflows across BPC's benefit partners, using LLMs, Slack integrations, and no-code/low-code platforms.
• Create automated intelligence systems that monitor cross-team communications, product launches, and roadmap changes across 10+ partner teams, delivering actionable digests to leadership without manual research.
• Build and maintain self-updating knowledge systems (contact rosters, org graphs, metric definitions) that eliminate reliance on tribal knowledge and reduce time spent tracking down owners and resolving data inconsistencies.
• Deploy program tracking and governance automation that nudges goal owners at cadence, flags overdue items, auto-generates progress reports, and detects definition drift across 300+ metrics before it reaches business reviews.
• Own and publish a quarterly AI Automation Roadmap with adoption tracking, hours-saved measurement, and iteration plans for each tool shipped.
• Drive adoption of each tool to target users through demos, onboarding, feedback iteration, and relentless simplification; measure and report impact including tools shipped, adoption rates, and coordination points automated.

Skills

PM experience

Data-driven

Cross-functional teamwork

Hands-on automation

Education

Bachelor's degree

Tools

AI tools

No-code platforms

LLM agents

Chatbots

Job description

Amazon Prime is seeking a hands-on, AI-native Program Manager to eliminate manual coordination by building AI-powered automation tools. This role focuses on shipping working AI agents and no-code workflows, not traditional status updates.

You will own an automation roadmap across 10+ partner teams, measure adoption and time saved, and drive scaling by reducing tribal knowledge. Join a team delivering measurable impact across Prime Benefits, Pricing & Constructs.