AI Deployment Strategist — Customer-Facing Solutions

FDE Times; Washington (District of Columbia); On-site; USD 160,000 - 200,000; Full time

Job summary

Eudia is hiring a Forward Deployed Engineer, Deployment Strategist to work directly with customers, translating institutional knowledge into scalable AI-powered solutions. You will bridge customer stakeholders and technical teams, drive adoption, and shape product direction while thriving in a fast-paced, ambiguous environment.

You’ll collaborate with product, engineering, and GTM teams to deliver impactful deployments, test features, and ensure successful adoption in customer environments.

Qualifications

• Bachelor’s degree in CS, Engineering, or equivalent.
• Experience deploying solutions in customer-facing or consulting environments.
• Strong user of AI tools, with a mindset to scale impact.
• Entrepreneurial by nature: a self-starter who builds, iterates, and takes initiative without waiting to be told.
• Relentless owner mindset: identify what needs to happen, align the right people, drive outcomes.
• Excellent communication skills, bridging technical and non-technical audiences.
• Excitement about AI and transforming how complex work is done.

Responsibilities

• Customer Solution Development: Build and deploy tailored solutions by translating customer institutional knowledge and requirements into scalable, technology-enabled workflows.
• Product Collaboration: Partner with product and engineering to test features and identify high-impact use cases.
• Customer Engagement & Enablement: Support customer-facing teams on calls and demos, educate users on capabilities, validate use cases, troubleshoot issues, drive adoption.
• Cross-Functional Impact: Collaborate across product, engineering, and GTM teams to improve the product and deliver outcomes.

Skills

AI deployment experience

Customer-facing engagement

Bridge between tech and non-technical

Excellent communication

Ability to navigate ambiguity

Education

Bachelor’s degree in Computer Science, Engineering, or equivalent technical experience

Job description

Eudia is hiring a Forward Deployed Engineer, Deployment Strategist to work directly with customers, translating institutional knowledge into scalable AI-powered solutions. You will bridge customer stakeholders and technical teams, drive adoption, and shape product direction while thriving in a fast-paced, ambiguous environment.

You’ll collaborate with product, engineering, and GTM teams to deliver impactful deployments, test features, and ensure successful adoption in customer environments.