AI Deployment Specialist, Beneficial Deployments

EngineersOfAI; San Francisco, Northern (CA, KY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Anthropic is seeking a Deployment Manager to guide customers from contract to live deployment of Claude, Claude Code, and API products. You will connect identities, provision access, and align security policies with customer teams, delivering measurable outcomes within the first 90 days.

In this high-leverage role, you will design scalable activation frameworks, work cross-functionally with security and IT leaders, and build repeatable programs that extend services beyond individual deployments.

Qualifications

• Experience deploying enterprise software to large organizations.
• Ability to advise CISOs and CTOs on governance and security.
• Strong cross-functional project management and coordination.

Responsibilities

• Own activation journey from contract signature to production deployment for Claude, Claude Code, and API products.
• Configure and troubleshoot SSO (SAML), SCIM, and JIT provisioning across Okta, Entra ID, Ping, and Google Workspace.
• Advise customer CISOs and CTOs on governance and enterprise setup to ensure durable deployments.
• Enable MCP connectors and ensure capabilities are on for customer use cases and approvals.
• Design scalable activation frameworks and templated playbooks for standardized yet customizable deployments.
• Package successful activations into repeatable, self-serve programs and checklists.
• Lead organizational change initiatives to drive adoption across customer organizations.

Skills

Enterprise deployment

Security governance

SSO & IAM

Stakeholder management

Tools

Okta

Entra ID

Ping Identity

Google Workspace

Job description

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

As a Deployment Manager on the Beneficial Deployments team, you will guide customers from a signed contract into a live, governed, and adopted deployment so that customers achieve tangible impact rather than simply incremental improvement with Claude. You'll guide organizations from contract signature to production deployment across Claude for Enterprise, Claude Code, and our API products, fundamentally changing how they work and deliver on their missions.

You'll be the technical hands that switch Claude on. Before any organization can drive adoption, before any champion can ship their first workflow, someone has to connect Claude to the customer's identity provider, get the right people provisioned into the right workspaces, and walk their CISO through how it all comes together. That's your work. You turn "we've signed the contract" into "our employees can log in, with the right access, under the right policies, the way our security team expects."

This is a high-leverage role where you'll pioneer scalable activation methodologies that enable hundreds of nonprofit customers to unlock transformative use cases and realize measurable outcomes at unprecedented speed. You won't just follow playbooks. You'll design the frameworks and repeatable processes that can be deployed consistently across diverse customer environments, and you'll shape them into programs that reach customers we could never serve one at a time.

You'll operate at the intersection of technical deployment, enablement, and program design. Some days you'll be in the weeds with a customer's IT team debugging a SAML assertion; other days you'll be stepping back to ask how the last ten deployments should change the next hundred. Your systems-thinking approach will directly shape how we activate customers, and your strategic management will ensure every customer achieves meaningful outcomes within their first 90 days. By identifying patterns across activations, you'll build replicable approaches to organizational change while maintaining the agility to customize solutions for each customer's unique transformation journey.

Responsibilities:

• Own the complete activation journey from contract signature to production deployment, orchestrating cross-functional resources and customer teams to ensure rapid time-to-value across Claude for Enterprise, Claude Code, and API products.

• Deploy Claude inside customer environments. Configure and troubleshoot SSO (SAML), SCIM and JIT provisioning, MCP connectors, admin policy templates, and seat-assignment logic across Okta, Entra ID, Ping, and Google Workspace. Deliver informative transitions to Support for deeper issues that require investigation or engineering support.

• Act as a trusted advisor to customer CISOs and CTOs on governance and enterprise setup. Bring a clear point of view on best practices, help security and IT leadership make the design decisions that determine whether a deployment holds up over time

• Light up the capabilities that make Claude valuable. Enable and govern MCP connectors to the customer's systems, ensure Skills, Projects, and other capabilities are turned on and configured for their use cases, and work with their IT team on the approvals and OAuth consent this requires, so that day one feels ready

• Design and scale activation frameworks by identifying patterns across deployments and building templated playbooks that balance standardization with customization for breakthrough outcomes.

• Turn playbooks into programs. Package what works into repeatable, increasingly self-serve motions (deployment checklists, admin enablement sessions, onboarding cohorts, Claude-powered guidance) so that activation quality no longer depends on you being in the room.

• Drive organizational transformation by developing change management strategies, rollout plans, and Train-the-Trainer programs that build internal AI champions and catalyze adoption across customer organizations.