AI Deployment Lead: Delivery & Margin Owner

WeHireYou; San Francisco (CA); On-site; USD 160,000 - 230,000; Full time

Job summary

Labelbox is seeking a Deployment Lead to own end-to-end delivery of complex customer programs, translating technical and business requirements into clear execution plans. You will coordinate TPMs and FDEs, manage margins, and serve as the primary customer contact for delivery across multiple concurrent projects.

This senior role sits at the intersection of customer relationships and operational execution, with a focus on maintaining throughput, quality, and margin while advancing account growth

Responsibilities

• Own the end-to-end deployment of projects for one or more major customers, from initial scoping and technical design through launch and ongoing execution — accountable for throughput, quality, delivery, and margin.
• Own the economics of your deployments: instrument margin live, manage the cost-to-revenue picture across the account's projects, and make the in-flight calls (comp structure, staffing, project structure) that protect it, the level where TPMs elevate margin-structure decisions.
• Serve as the customer's primary point of contact for delivery — timelines, technical requirements, risks, and operational performance.
• Develop a detailed understanding of each customer's technical requirements: system constraints, integrations, data flows, workflows, and acceptance criteria.
• Translate customer requirements into clear project plans, milestones, owners, success metrics, and a margin model.
• Ensure the account's projects move through their gates — calibration before scaling, staged ramp, delivery acceptance — so quality and margin hold across the portfolio.
• Work closely with FDEs, TPMs, and FDRs to validate implementation plans, manage dependencies, and ensure technical decisions support the customer's goals and the deployment's economics.
• Coordinate TPMs and FDEs across multiple concurrent projects, maintaining a clear view of progress, staffing, risk, margin, and cross-project dependencies — and ensure projects are staffed from the pools and the data-trainer workforce is sized and productive via TPMs and Pod Leads.
• Communicate technical and economic tradeoffs and implementation risks clearly to customer stakeholders and internal teams.
• Identify risks early, establish mitigation plans, and accelerate when timelines, technical feasibility, quality, or margin are at risk.
• Partner with FDEs, FDRs, the Talent/Crowd team, the GM, and platform teams to unblock execution.
• Establish the operating cadence, dashboards, and escalation paths that create visibility and accountability — and improve deployment playbooks as the organization scales.

Job description

Labelbox is seeking a Deployment Lead to own end-to-end delivery of complex customer programs, translating technical and business requirements into clear execution plans. You will coordinate TPMs and FDEs, manage margins, and serve as the primary customer contact for delivery across multiple concurrent projects.

This senior role sits at the intersection of customer relationships and operational execution, with a focus on maintaining throughput, quality, and margin while advancing account growth