AI Deployment Engineer — Healthcare Operations (Customer-Facing)

Opmed.ai; Cambridge (MA); On-site; USD 140,000 - 190,000; Full time

Job summary

Opmed.ai is transforming healthcare operations with AI. We partner with leading health systems to optimize scheduling and workflows using AI agents. We seek a Forward Deployed Engineer to configure, develop, and deploy Opmed’s AI-driven platform with customer teams across the US.

You will translate customer needs into technical solutions, adapt the platform to fit workflows, and own successful implementations from design to go-live. This role is highly customer-facing and cross-functional.

Qualifications

• 3+ years as a customer-facing Forward Deployed Engineer or similar role.
• Experience with AI models, agents, and AI tools.
• Strong SQL and data analysis skills.
• Experience with APIs and system integrations.
• Python programming preferred.
• Cloud platforms experience (AWS or Azure).
• Healthcare IT systems/standards knowledge (Epic/HL7/FHIR) a plus.

Responsibilities

• Serve as technical lead for new client implementations from design through deployment and go-live.
• Collaborate with clinical, administrative, IT, and other stakeholders, plus Engineering, Product and Customer Success teams.
• Translate solution requirements into technical design.
• Own the technical development, configuration and deployment of customer solutions on the Opmed platform.
• Analyze healthcare operational data, validate AI recommendations, and communicate value/tradeoffs.
• Troubleshoot issues and ensure successful go-lives.
• Provide feedback to Product/Engineering and help prioritize new capabilities.
• Support pilots and expansion projects within existing customers.

Skills

Forward Deployed Eng

AI models & agents

SQL & data analysis

APIs & integrations

Python

Cloud platforms (AWS/Azure)

Healthcare IT (Epic/HL7/FHIR)

Data analysis

Travel readiness

Job description

Opmed.ai is transforming healthcare operations with AI. We partner with leading health systems to optimize scheduling and workflows using AI agents. We seek a Forward Deployed Engineer to configure, develop, and deploy Opmed’s AI-driven platform with customer teams across the US.

You will translate customer needs into technical solutions, adapt the platform to fit workflows, and own successful implementations from design to go-live. This role is highly customer-facing and cross-functional.