AI Deployment Engineer for MSPs (Hybrid NYC)

Hatz AI, Inc.; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive health, dental, and-视觉?

Job summary

Hatz AI in New York City is seeking a Forward Deployed Engineer to partner with MSPs and their end-customers, turning AI capabilities into production workflows. You’ll own the full delivery arc from discovery to production rollout, collaborating with MSP engineering, product, security, and GTM teams.

Based in NYC with a hybrid schedule, this role involves frequent travel and hands-on work building scalable, secure AI-enabled systems, and shaping adoption across customers while maintaining high

Qualifications

• 2-5+ years of engineering or technical deployment experience, including customer-facing work
• A track record of scoping and delivering complex projects in fast-moving or ambiguous environments
• Hands-on experience building or deploying systems powered by LLMs or generative models — and an understanding of how model behavior shapes product experience
• You’re self-directed in ambiguity – you can shape an unclear ask into a detailed workflow, flag issues early, and deliver on customer need without hand-holding
• Clear communication with engineers, product teams, and MSP stakeholders alike
• Calm and judgment when the stakes are high

Responsibilities

• Own technical delivery across multiple deployments, from first prototype to stable production
• Build full-stack systems that deliver real customer value and sharpen how we learn
• Represent Hatz in senior client settings – CEOs, CMOs, and C-suite equivalents – with the presence to make every interaction land.
• Embed closely with MSP and end-customer teams to understand their needs and guide adoption of what you build
• Scope work, sequence delivery, and remove blockers early
• Make sound trade-offs between scope, speed, and quality — and adjust plans to protect delivery
• Codify working patterns into tools, playbooks, and building blocks others can reuse
• Share field feedback that helps Product understand where the platform shines and where it can improve
• Keep teams moving through clarity and follow-through

Skills

Customer-facing work

Clear communication

Self-directed in ambiguity

MSP stakeholder collaboration

Problem solving

Tools

Python

Claude Code

Codex

OpenCode

Job description

Hatz AI in New York City is seeking a Forward Deployed Engineer to partner with MSPs and their end-customers, turning AI capabilities into production workflows. You’ll own the full delivery arc from discovery to production rollout, collaborating with MSP engineering, product, security, and GTM teams.

Based in NYC with a hybrid schedule, this role involves frequent travel and hands-on work building scalable, secure AI-enabled systems, and shaping adoption across customers while maintaining high