Senior AI Delivery Lead – Forward-Deployed Systems

EBSCO Information Services, Inc.; Springfield (IL); Remote; USD 197,000 - 282,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Parental Leave

PTO

Mentoring

Job summary

EBSCO Information Services, Inc. is seeking a Delivery Lead to stand up a forward-deployed AI delivery capability within its Data & AI Organization.

You will lead a pod of AI engineers, set the delivery roadmap, and partner with sponsors across Product, Security, Customer Service, and Operations to ship AI that measurably improves speed, quality, and cost. This player-coach role requires hands-on ability and a track record of production AI delivery, plus a focus on reusable patterns and

Qualifications

• 10+ years in software, product, or AI delivery, including leadership of AI-powered production software.
• Proven end-to-end ownership of production AI/ML or generative-AI systems.
• Hands-on experience with LLM orchestration, RAG/vector search, and human-in-the-loop design.
• Proven ability to partner with delivery and implementation teams to production.
• Strong grounding in responsible AI and guardrails.

Responsibilities

• Own the outcomes, delivery roadmap, and team performance.
• Score inbound demand, time-box engagements, and enable clean hand-offs.
• Set technical direction for production agentic systems and related patterns.
• Stand up evaluation harnesses and guardrails for responsible AI.
• Own cost-to-serve, model selection, and token economics.
• Collaborate with business sponsors to turn use cases into shipped systems.
• Partner with strategic vendors while protecting IP.
• Instrument and report impact on speed, quality, cost, and learning.
• Scale the capability by seed­ing the embedded champion network.

Skills

Leadership

AI delivery

Cross-functional communication

Cloud-native

Executive stakeholder management

Tools

AWS

RAG & vector search

Job description

EBSCO Information Services, Inc. is seeking a Delivery Lead to stand up a forward-deployed AI delivery capability within its Data & AI Organization.

You will lead a pod of AI engineers, set the delivery roadmap, and partner with sponsors across Product, Security, Customer Service, and Operations to ship AI that measurably improves speed, quality, and cost. This player-coach role requires hands-on ability and a track record of production AI delivery, plus a focus on reusable patterns and