AI Datacenter Quality Assurance Lead

Renesas Electronics Corp.; San Jose (CA); Vor Ort; USD 130.000 - 195.000; Vollzeit

Zusammenfassung

Renesas Electronics Corp. is seeking a Customer Product Assurance Engineer to interface with AI datacenter customers for the HDP Modules family.

You will own customer quality management, reliability engineering, and supplier quality collaboration across the product lifecycle. You will lead qualification activities, manage field returns, and drive CAPA closures while delivering proactive quality reporting to customers and internal teams.

Qualifikationen

• Bachelor's degree in Electrical or Mechanical Engineering or related field.
• 7–12+ years of semiconductor/power electronics experience with customer-facing quality.
• Experience leading qualification activities and handling escalations.

Aufgaben

• Serve as the primary quality liaison to AI datacenter and hyperscaler customers, building trusted QA relationships.
• Lead and coordinate customer qualification activities for new AI power module products and ensure ramp readiness.
• Communicate proactively with customers throughout development and qualification lifecycle.
• Translate customer quality requirements into actionable inputs for internal teams.
• Own end-to-end resolution of customer quality escalations using 8D, Six Sigma, and RCA.
• Manage field returns and customer complaints; analyze data for trends and corrective actions.
• Drive closure of CAPAs with robust solutions verified before communicating resolution.
• Provide regular quality performance reporting to internal stakeholders and customers.

Kenntnisse

Customer engagement

Quality management

8D problem solving

Root Cause Analysis

Six Sigma

Reliability engineering

Data-driven communication

Cross-functional collaboration

Ausbildung

Bachelor's degree in Electrical/Mechanical Engineering

Tools

FMEA

CAPA

Jobbeschreibung

Renesas Electronics Corp. is seeking a Customer Product Assurance Engineer to interface with AI datacenter customers for the HDP Modules family.

You will own customer quality management, reliability engineering, and supplier quality collaboration across the product lifecycle. You will lead qualification activities, manage field returns, and drive CAPA closures while delivering proactive quality reporting to customers and internal teams.