AI & Automation Specialist

OL International Holdings; United States; Remoto; USD 65.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive healthcare benefits

401(k) with company match

Paid vacation and leave days

Remote work flexibility

Life and AD&D insurance

Disability coverage

Descrizione del lavoro

OL-USA LLC is seeking an AI & Automation Specialist to drive AI and workflow automation across our US operations. You will partner with IT leadership and business teams to identify opportunities and design scalable, compliant solutions using Power Automate and Microsoft 365.

The role emphasizes deployment, adoption, and continuous improvement, with a focus on security, privacy, and governance. Strong collaboration and communication are essential.

Competenze

• 2-4 years of experience in workflow automation, business systems, process improvement, or related fields.
• Hands-on experience building and troubleshooting Power Automate solutions or similar platforms.
• Practical experience using AI tools such as Copilot, ChatGPT, Claude, Azure AI, or similar.
• Working knowledge of Microsoft 365 apps including Outlook, SharePoint, Teams, and Excel.
• Familiarity with APIs, JSON, connectors, authentication concepts, and business-system integrations.
• Strong analytical, troubleshooting, documentation, communication, and project management skills.
• Ability to independently manage multiple initiatives and drive projects through completion.

Mansioni

• Identify and prioritize AI, automation, and process improvement opportunities with stakeholders.
• Lead AI and automation initiatives from requirements through deployment, adoption, and optimization.
• Build and maintain workflow automations using Power Automate and 365 apps.
• Apply generative AI to business processes including document processing, data extraction, and classification.
• Design reliable, scalable solutions with approvals, controls, notifications, error handling, and recovery.
• Support integrations using APIs, connectors, webhooks, JSON, and related technologies.
• Evaluate AI/automation tools for functionality, security, privacy, compliance, and ROI.
• Ensure solutions adhere to data privacy, security, governance, and responsible AI practices.
• Monitor performance, adoption, cost savings, and outcomes; recommend improvements.
• Create process docs, SOPs, testing records, training materials, and user support content.
• Coordinate with internal teams, vendors, and partners; maintain ownership of outcomes.
• Provide leadership with status updates, risks, recommendations, and results.

Conoscenze

Workflow automation experience

AI tools experience

Microsoft 365 apps

APIs & JSON

Analytical & problem-solving

Project management

Strumenti

Microsoft Power Automate

Azure AI

Descrizione del lavoro

Career Opportunities

Position: AI & Automation Specialist Location: Remote, USA Job Id:358-SS # of Openings:1 HOURS: Monday - Friday, 40 - 50 hours/week LOCATION: This position may work 100% remotely from almost anywhere in the USA, were we are registered to have employees.

The AI & Automation Specialist is a hands-on role responsible for identifying, designing, implementing, and supporting AI and automation solutions across OL USA. Working closely with the Senior Director of Information Technology and business teams, this position turns operational needs into practical solutions that improve efficiency, reduce manual work, standardize processes, and deliver measurable business value. This role owns initiatives from planning through deployment, adoption, and continuous improvement while ensuring all solutions comply with company standards for security, privacy, compliance, and data governance.

KEY RESPONSIBILITIES:

• Partner with the Senior Director of Information Technology and business stakeholders to identify and prioritize AI, automation, and process improvement opportunities.
• Lead AI and automation initiatives from requirements gathering through deployment, training, adoption, and ongoing optimization.
• Build and maintain workflow automations using Microsoft Power Automate, Microsoft 365 applications, and approved business systems.
• Apply generative AI technologies to business processes including document processing, data extraction, classification, summarization, workflow decision support, and exception handling.
• Design reliable, scalable solutions with appropriate approvals, controls, notifications, error handling, and recovery processes.
• Support integrations using APIs, connectors, webhooks, JSON, and related technologies.
• Evaluate AI and automation tools for functionality, security, privacy, compliance, integration requirements, cost, and return on investment.
• Ensure solutions adhere to company standards for data privacy, security, governance, compliance, and responsible AI use.
• Monitor solution performance, user adoption, cost savings, and business outcomes; recommend improvements as needed.
• Create process documentation, SOPs, testing records, training materials, and user support documentation.
• Coordinate with internal teams, vendors, and technical partners while maintaining ownership of project outcomes.
• Provide leadership with clear status updates, risks, recommendations, and results.

QUALIFICATIONS:

• 2-4 years of experience in workflow automation, business systems, process improvement, technology implementation, application support, or a related field.
• Hands-on experience building and troubleshooting Microsoft Power Automate solutions or similar workflow automation platforms.
• Practical experience using AI tools such as Microsoft Copilot, ChatGPT, Claude, Azure AI, or similar technologies.
• Working knowledge of Microsoft 365 applications, particularly Outlook, SharePoint, Teams, and Excel.
• Familiarity with APIs, JSON, connectors, authentication concepts, and business-system integrations.
• Strong analytical, troubleshooting, documentation, communication, and project management skills.
• Ability to independently manage multiple initiatives and drive projects through completion.

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

ABOUT OL-USA LLC: OL USA is one of the fastest growing privately held International Logistics companies in the world. We streamline global commerce with our vast array of services and network of agents in over 140 countries, making us truly local, around the world. We are headquartered in New York and have 15 domestic offices, 3 international offices, and dedicated partners strategically located across the globe. Our experience, expertise, resources, and market knowledge make us a truly global logistics solutions provider. We are dedicated to maintaining and providing solutions to all our client's logistical needs. Our market advantage comes from our creative and individualized solutions combined with our technology to track and manage our customer shipments with the highest accuracy.

BENEFITS

• Competitive healthcare benefits with a substantial company contribution, including medical, dental, vision.
• Life and AD&D, employer-paid
• Short- and Long-Term Disability; employer-paid
• 3 weeks of paid vacation, 9 sick/mental health leave days
• Company holidays and other leave policies
• 401(k) with a Company match

OL-USA values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Pay Range:$65,000 - $75,000 per year