AI Agent Engineer: Build Live, High-Impact Support AI

Duckie; San Francisco (CA); Hybrid; USD 140,000 - 220,000; Full time

Benefits offered by this job

Hybrid work model

Customer-facing role

Job summary

Duckie in San Francisco is seeking an AI Agent Engineer to own live deployments and performance of AI agents in customer support. You will embed with customers, tune agents, and build integrations with Zendesk, Intercom, and internal systems to deliver real value.

This hybrid role blends engineering, AI building, and direct customer partnership. You’ll translate customer needs into working deployments from day one and drive measurable outcomes across adoption, reliability, and user satisfaction.

Job description

Duckie is hiring an AI Agent Engineer to own live deployments and performance of AI agents in customer support. You will embed with customers, tune agents, and build integrations with Zendesk, Intercom, and internal systems to deliver real value.

This hybrid role combines engineering, AI building, and customer partnership. You’ll translate customer needs into working deployments and drive outcomes from day one.