AI Agent Deployment Lead (Special Projects)

Neura Market; Northern (KY); Hybrid; USD 170,000 - 225,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Flexible PTO

Parental leave

Retirement savings plan

Remote work setup budget

Wellness stipend

In-office meal program and commuter

Job summary

Cresta’s forward-deployed team embeds directly with enterprise customers to drive real AI transformation — not pilots, but production deployments that change Customer Experience for F500 companies.

We’re hiring our founding Special Projects Lead on our AI Agent Team. You'll help scale our deployment motion and business: building an operational foundation for rapid growth and leading special projects across process, product, and go-to-market.

Qualifications

• Bias towards action: No playbook needed — you figure it out and move.
• Comfortable at every altitude: Equally at home developing strategy as building automations.
• Strong operational background: You've built playbooks, pipelines, automations, and scaled operational processes.
• 4–8 years of experience in a high-velocity environments; mix of builder/operator and strategic experience (business operations, strategy & operations, chief of staff, product strategy / operations, or other operator at a fast-scaling tech company)
• Exceptional communication, tailored to audiences at different levels

Responsibilities

• Lead cross-functional projects at the intersection of product, go-to-market, and operations—deployment pattern synthesis, verticalization, AI Agent product SKUs.
• Seed key initiatives, scaling them from idea to proof-of-concept before housing them in new roles (e.g., verticalization, Agent Academy for customers).
• Grow the Cresta AI Agent and deployment brand by driving content & thought leadership across the team (blog posts, team spotlights, deployment case studies).

Skills

4-8 years exp

Exceptional communication

High-velocity env

Builder/Operator mix

Job description

Cresta’s forward-deployed team embeds directly with enterprise customers to drive real AI transformation — not pilots, but production deployments that change Customer Experience for F500 companies.

We’re hiring our founding Special Projects Lead on our AI Agent Team. You'll help scale our deployment motion and business: building an operational foundation for rapid growth and leading special projects across process, product, and go-to-market.