AI Adoption & Activation Leader

B Capital; Austin (TX); Hybrid; USD 142,000 - 179,000; Full time

Benefits offered by this job

Generous PTO

Medical, dental, and vision coverage

Paid parental leave

Fertility and family planning support

Health savings account

Annual wellness stipend

Learning and development stipend

Job summary

B Capital is seeking a customer success professional based in Austin, TX, who will drive deployment and activation success across a customer portfolio. You'll work closely with clients to understand their objectives and design custom AI solutions that generate real business outcomes. Ideal candidates have at least 5 years of experience in customer success and activation strategies. The role offers a hybrid work environment, competitive compensation, generous PTO, and various benefits including medical and dental coverage.

Qualifications

• At least 5 years of proven track record owning activation success and driving measurable adoption outcomes.
• Deep experience understanding customer use cases and leveraging specific workflows.
• Ability to scope, design, and deliver custom solutions tailored to customer use cases.

Responsibilities

• Own activation and platform success.
• Build and co-develop custom AI solutions with customers.
• Design and execute activation strategies that drive measurable platform adoption.

Skills

Customer success expertise

Activation strategies

Building champion networks

AI technical proficiency

Facilitation skills

Job description

B Capital is seeking a customer success professional based in Austin, TX, who will drive deployment and activation success across a customer portfolio. You'll work closely with clients to understand their objectives and design custom AI solutions that generate real business outcomes. Ideal candidates have at least 5 years of experience in customer success and activation strategies. The role offers a hybrid work environment, competitive compensation, generous PTO, and various benefits including medical and dental coverage.