Agricultural Equipment Field Technician

Greenway-Equipment; Newport (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Greenway-Equipment is seeking a Service Technician to independently diagnose, service, and repair John Deere and related outdoor power equipment. You will perform field repairs as needed and maintain thorough documentation of diagnostics and repair orders.

The role requires mentoring apprentices and junior technicians, keeping current on product knowledge, and adhering to safety rules. Weekend hours may be required, with a focus on delivering exceptional customer experience.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience with special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent diagnostic tools.
• High School Diploma, GED, or equivalent.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Diagnostics

Mechanical systems

Electrical systems

Hydraulic systems

Field service

John Deere knowledge

Education

High School Diploma

Tools

Service Advisor

Technical manuals

Job description

Greenway-Equipment is seeking a Service Technician to independently diagnose, service, and repair John Deere and related outdoor power equipment. You will perform field repairs as needed and maintain thorough documentation of diagnostics and repair orders.

The role requires mentoring apprentices and junior technicians, keeping current on product knowledge, and adhering to safety rules. Weekend hours may be required, with a focus on delivering exceptional customer experience.