AGM: Lead Restaurant Operations & Team Growth

CAVA; Newtown (PA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine,

Pet Insurance plus more

401k enrollment with CAVA contribution

Paid sick leave, parental leave, and

FREE CAVA Meal for every shift worked

Ground-floor growth opportunity

Job summary

CAVA in Newtown, PA is seeking an Assistant General Manager to help bring our mission and values to life for guests and Team Members. You will partner with the General Manager and Area Leader to plan store actions, monitor financial metrics, and develop hourly staff through coaching and scheduling.

As AGM, you will learn and apply competency-based leadership and operations skills, manage schedules, forecasting, labor and inventory, and support with cash handling, safety, and guest satisfaction.

Qualifications

• 1-2 years of supervisory or management experience in restaurant/hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhance restaurant performance.
• Ability to manage financial aspects, including budgeting and cost control.
• Knowledge of legal, health, safety, and sanitation regulations.
• Flexibility to work nights and weekends, as needed.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to help with boosting customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record‑keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.

Skills

Leadership

Customer service

Communication

Problem solving

Team management

Job description

CAVA in Newtown, PA is seeking an Assistant General Manager to help bring our mission and values to life for guests and Team Members. You will partner with the General Manager and Area Leader to plan store actions, monitor financial metrics, and develop hourly staff through coaching and scheduling.

As AGM, you will learn and apply competency-based leadership and operations skills, manage schedules, forecasting, labor and inventory, and support with cash handling, safety, and guest satisfaction.