Restaurant Operations Lead (Assistant GM)

Harri; King of Prussia (PA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision & Telemedicine

401k with company match

Paid sick leave & parental leave

Free CAVA meal per shift

Job summary

CAVA is hiring an Assistant General Manager in King of Prussia, PA to partner with the General Manager and Area Leader. You will develop store action plans, drive financial metrics, and guide hourly Team Members toward excellence in service and operations.

The role requires leadership, scheduling, forecasting, labor management, inventory control, and a focus on guest satisfaction. You will help mentor staff, control costs, and uphold CAVA standards in a fast-paced setting.

Qualifications

• 1-2 years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhance restaurant performance.
• Ability to manage financial aspects, including budgeting and cost control.
• Knowledge of legal, health, safety and sanitation regulations.
• Willing to work flexibly (including at night and on weekends) and to travel as needed.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.

Skills

Leadership

Team management

Communication

Customer service

Budgeting

Job description

CAVA is hiring an Assistant General Manager in King of Prussia, PA to partner with the General Manager and Area Leader. You will develop store action plans, drive financial metrics, and guide hourly Team Members toward excellence in service and operations.

The role requires leadership, scheduling, forecasting, labor management, inventory control, and a focus on guest satisfaction. You will help mentor staff, control costs, and uphold CAVA standards in a fast-paced setting.