Aging Services Program Lead

North Shore Senior Center, Inc.; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Job summary

North Shore Senior Center, Inc. in Illinois seeks a Program Supervisor to lead our Senior and Family Services team. You will guide staff across care coordination and community-based programs, ensuring high-quality services and helping older adults and families access needed support.

The role emphasizes coaching, program quality, and compliance, with responsibilities to expand access for caregivers. A master’s in social work or related field, leadership experience, and a valid driver’s license

Qualifications

• Master's degree in Social Work, Counseling, or a related human services field.
• Experience working with older adults and community-based services preferred.
• Strong leadership, communication, and organizational skills.
• Valid driver's license and reliable transportation.

Responsibilities

• Lead, coach, and support staff across care coordination and community-based programs.
• Train and develop high-performing team members.
• Ensure program quality, compliance, and excellent participant outcomes.
• Help identify unmet needs and expand access to vital services for older adults and caregivers.

Skills

Leadership

Staff supervision

Communication

Organizational skills

Education

Master's degree in Social Work or related field

Job description

North Shore Senior Center, Inc. in Illinois seeks a Program Supervisor to lead our Senior and Family Services team. You will guide staff across care coordination and community-based programs, ensuring high-quality services and helping older adults and families access needed support.

The role emphasizes coaching, program quality, and compliance, with responsibilities to expand access for caregivers. A master’s in social work or related field, leadership experience, and a valid driver’s license