Senior Care Coordinator & Team Leader

Des Plaines; Lombard (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Short-Term Disability

401k matching

Gym membership

Paid time off

Paid vacation

Professional development

Paid training

Parental leave

Retirement plan

Job summary

Des Plaines is seeking a Community Care Coordinator to lead and support caregivers, guide families, and ensure high-quality senior care. You will manage caregiver assignments, supervise staff, and coordinate client intake while maintaining compliance with regulations.

This role emphasizes leadership, problem-solving, and organized operations in a fast-paced environment. The position offers hourly pay and comprehensive benefits, with on-site work in Illinois.

Qualifications

• CNA or relevant experience preferred
• Strong communication and leadership skills
• Ability to problem-solve and stay organized in a fast-paced environment
• 2+ years in home/community care preferred
• Reliable transportation

Responsibilities

• Utilize a community database to manage, support, and communicate with caregivers within assigned locations.
• Serve as a problem-solver for both clients and caregivers, addressing concerns proactively.
• Collaborate with families and facility staff to ensure high-quality care delivery.
• Supervise caregivers, including coaching and disciplinary actions when necessary.
• Conduct supervisory client visits in compliance with state regulations.
• Coordinate caregiver schedules and client assignments with real-time adjustments.
• Monitor compliance with company and facility policies and procedures.
• Ensure care plans are executed accurately and patient records remain up to date.
• Assess and respond to client and family needs with sound decision-making.
• Assign caregivers appropriately while maintaining cost efficiency.
• Manage intake coordination for new client referrals.
• Review timesheets and documentation weekly for accuracy.
• Perform administrative duties (phone support, copies, documentation, etc.).
• Participate in staff orientation and ongoing training programs.
• Maintain knowledge of agency policies and applicable state/federal regulations.
• Support and grow private duty service offerings.
• Complete additional duties as assigned.

Skills

Strong communication

Leadership

Problem solving

Organized

Reliable transportation

2+ years home/community care

Education

CNA or relevant experience preferred

Job description

Des Plaines is seeking a Community Care Coordinator to lead and support caregivers, guide families, and ensure high-quality senior care. You will manage caregiver assignments, supervise staff, and coordinate client intake while maintaining compliance with regulations.

This role emphasizes leadership, problem-solving, and organized operations in a fast-paced environment. The position offers hourly pay and comprehensive benefits, with on-site work in Illinois.