Aging Connect Outreach Specialist

City of New York; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

The City of New York's NYC Department for the Aging seeks a dynamic Aging Specialist to join the NYC Aging Connect unit, reporting to the Director of Aging Connect. You will engage community members and partners, document inquiries, and help coordinate resources for older New Yorkers across the City.

Responsibilities include presenting to external organizations, maintaining accurate records in CTS, and assisting with trainings to ensure consistent service standards and program procedures

Qualifications

• Bachelor's degree from an accredited college.
• Two years of experience in community work or community-centered activities related to duties.

Responsibilities

• Directly engage community members, caregivers, service providers, and other stakeholders by phone or email to share information on resources and services for older adults.
• Document and track calls in CTS to ensure timely response and assistance.
• Represent NYC Aging at events and tabling, delivering presentations to external partners across the City.
• Prepare materials and participate in internal/external trainings to ensure understanding of program procedures and standards.
• Support NYC Aging’s mission and goals within the Bureau of External Affairs.

Education

Bachelor's degree

High school diploma or equivalent

Job description

The City of New York's NYC Department for the Aging seeks a dynamic Aging Specialist to join the NYC Aging Connect unit, reporting to the Director of Aging Connect. You will engage community members and partners, document inquiries, and help coordinate resources for older New Yorkers across the City.

Responsibilities include presenting to external organizations, maintaining accurate records in CTS, and assisting with trainings to ensure consistent service standards and program procedures