Agile Tech Analyst & Scrum Facilitator | Hybrid

New York Life; New York (NY); Hybrid; USD 100,000 - 143,000; Full time

Job summary

New York Life is seeking a Technology Analyst to support SAFe-aligned Agile delivery, gathering requirements from business and technology teams, translating them into user stories, and helping to drive delivery across enterprise platforms.

In a hybrid work model (3 days on-site), you will facilitate Agile ceremonies, manage backlogs, track risks, and collaborate with product owners, architects, and engineering teams to enable timely value delivery.

Qualifications

• Bachelor's degree in computer science, Information Technology, Business Information Systems, or related field.
• 3–8 years of experience combined in business analysis, technology analysis, Agile delivery, software development, or related roles.
• Experience working in Agile/Scrum environments.
• Understanding of SDLC, Agile methodologies, and technology delivery practices.
• Strong analytical, organizational, and problem-solving skills.
• Strong communication and collaboration skills.
• Experience using Agile tools such as Jira, Rally, or Azure DevOps.
• Experience with process documentation, reporting, and requirement analysis.

Responsibilities

• Partner with business and technology teams to gather, analyze, and document business and technical requirements.
• Translate business needs into user stories, workflows, and functional requirements.
• Support analysis of systems, integrations, processes, and data flows to identify improvements and efficiencies.
• Assist with backlog refinement and ensure requirements are ready for development teams.
• Help identify and track dependencies, risks, and issues across initiatives.
• Support delivery activities across enterprise applications, APIs, cloud technologies, and digital platforms.
• Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, and backlog refinement sessions.
• Support Agile teams operating within a SAFe framework.
• Track sprint progress, risks, blockers, and delivery milestones.
• Coordinate with Product Owners, Release Train Engineers, and engineering teams to support sprint and PI objectives.
• Help drive continuous improvement through Agile best practices and team collaboration.
• Act as a liaison between business and technology teams to support alignment on priorities and delivery timelines.
• Provide regular status updates and communicate delivery progress, risks, and dependencies.
• Support initiatives through the software delivery lifecycle from planning through implementation.

Skills

Agile delivery

Communication skills

Analytical thinking

Stakeholder collaboration

Backlog management

Scrum ceremonies

Education

Bachelor’s degree in CS/IT/IS or related field

Tools

Jira

Rally

Azure DevOps

Job description

New York Life is seeking a Technology Analyst to support SAFe-aligned Agile delivery, gathering requirements from business and technology teams, translating them into user stories, and helping to drive delivery across enterprise platforms.

In a hybrid work model (3 days on-site), you will facilitate Agile ceremonies, manage backlogs, track risks, and collaborate with product owners, architects, and engineering teams to enable timely value delivery.