Senior Scrum Master & QA Lead — Hybrid Delivery

New York Life; New York (NY); Hybrid; USD 124,000 - 177,000; Full time

Job summary

New York Life seeks a hands-on Scrum Master / Test Lead to support its Technology Modernization Initiative in a hybrid setup. You will enable agile delivery and oversee testing to ensure high-quality, business-focused outcomes with reliable release readiness.

You will partner with Product Owners, developers, testers, and stakeholders to embed quality throughout the delivery lifecycle and drive continuous improvement across teams.

Qualifications

• Bachelor’s degree in computer science, information technology, business, or equivalent professional experience.
• 7+ years of technology delivery experience, with demonstrated agile delivery/Scrum and software testing or quality engineering.
• Strong understanding of Scrum, agile planning, backlog management, sprint execution, retrospectives, and continuous improvement.
• Experience leading or coordinating testing activities within an agile environment, including test planning, defect management, release readiness.
• Proven ability to collaborate with Product Owners, engineering teams, testers, business stakeholders, and leadership.

Responsibilities

• Serve as Scrum Master for an agile delivery team, facilitating ceremonies, sprint planning, backlog refinement, retrospectives, and continuous improvement.
• Lead quality and testing activities across releases, including test planning, test case readiness, defect triage, UAT coordination, and release validation.
• Drive modern quality engineering practices, including shift-left testing, test automation, functional and non-functional testing, rapid feedback loops, and AI-driven testing.
• Track and communicate sprint progress, delivery metrics, quality trends, risks, and release readiness to stakeholders.
• Foster strong collaboration and accountability across developers, testers, Product Owners, business partners, and other delivery teams.

Skills

Scrum Master

Agile delivery

Software testing

Communication

Facilitation

Leadership

Problem-solving

Education

Bachelor’s degree

Tools

Jira

Confluence

Job description

New York Life seeks a hands-on Scrum Master / Test Lead to support its Technology Modernization Initiative in a hybrid setup. You will enable agile delivery and oversee testing to ensure high-quality, business-focused outcomes with reliable release readiness.

You will partner with Product Owners, developers, testers, and stakeholders to embed quality throughout the delivery lifecycle and drive continuous improvement across teams.