Agile Business Analyst — Govt IT & Workspace Modernization

Groundswell; Virginia (IL); On-site; USD 74,000 - 142,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401K match

Paid time off

Tuition reimbursement and professional

Flexible work schedule

On-site gym

Childcare option

Job summary

Groundswell is hiring a Business Analyst to support an Agile software development team serving the Department of Transportation. This role will gather, analyze, document, and validate requirements across the software development lifecycle, translate business needs into clear user stories, and support implementation and testing.

The BA will work with product owners, developers, testers, support teams, and stakeholders to maintain traceability, manage change requests, and help resolve issues.

Qualifications

• Minimum of 3 years of relevant experience supporting software development, application systems, or technology transition projects.
• Experience in an Agile software development environment.
• Experience eliciting, gathering, analyzing, documenting, and validating business and technical requirements.
• Experience developing and managing user stories, acceptance criteria, process documentation, and related requirements artifacts.
• Experience coordinating requirements reviews and obtaining stakeholder agreement or sign-off.

Responsibilities

• Elicit, gather, analyze, and document customer requirements and user stories.
• Produce high-quality, detailed, comprehensive, testable, and traceable requirements documentation, including process flows, use cases, acceptance criteria, and related artifacts.
• Coordinate peer reviews of customer requirements and user stories.
• Validate requirements and user stories with customers and other stakeholders.
• Obtain customer sign-off or documented agreement on requirements and user stories.
• Analyze and process change requests, including evaluating impacts to requirements, scope, schedule, and deliverables.
• Maintain requirements traceability throughout implementation using a requirements traceability matrix or similar tool.
• Monitor and help manage project scope by identifying potential scope changes, gaps, and risks.
• Provide guidance to stakeholders on effective approaches for achieving project objectives.
• Collaborate with product owners, developers, technical teams, support teams, and SMEs to refine requirements and resolve questions or conflicts.
• Support quality assurance and user acceptance testing by developing test scenarios, reviewing results, and tracking defects and issues.
• Support the analysis, design, implementation, testing, and rollout of application and process changes.
• Provide helpdesk support to users by analyzing, troubleshooting, documenting, and coordinating the resolution of issues.
• Use Jira to manage requirements, user stories, tasks, defects, change requests, and project information.
• Support the Microsoft 365 -> Google Workspace transition and other modernization efforts.

Skills

Agile experience

Requirements analysis

User stories

Documentation

Communication skills

Stakeholder collaboration

Education

Bachelor's degree in Computer Science / Information Technology / Business

Tools

Jira / Atlassian tools

Job description

Groundswell is hiring a Business Analyst to support an Agile software development team serving the Department of Transportation. This role will gather, analyze, document, and validate requirements across the software development lifecycle, translate business needs into clear user stories, and support implementation and testing.

The BA will work with product owners, developers, testers, support teams, and stakeholders to maintain traceability, manage change requests, and help resolve issues.