Agentic Experience Designer: AI-Driven Conversational UX

Safelite; Columbus (OH); On-site; USD 90,000 - 160,000; Full time

Job summary

Safelite in Columbus, OH is seeking a product designer to shape AI-enabled experiences across conversation and multimodal interfaces. You will design end-to-end interactions, balance user control with system autonomy, and collaborate with product and engineering to translate insights into improvements.

The role emphasizes strong Figma proficiency, design systems, and a track record applying AI in the design process to deliver clear, concise, and effective experiences for customers and colleagues.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 4-6 years of product design, interaction design, UX design, conversation design, content design, or related experience.

Responsibilities

• Design end-to-end experiences that allow users to interact with intelligent systems.
• Define how experiences move across conversation, voice, and multimodal interfaces.
• Design how agents interpret intent, gather context, and take action.
• Account for changing intent, incomplete information, interruptions, and exceptions.
• Integrate transparency and explainability into user experiences.

Skills

Product design

UX design

Conversation design

Content design

Figma

Design systems

AI in design

User research

Education

Bachelor's Degree or equivalent

Tools

Figma

AI tools

Design system tooling

Job description

Safelite in Columbus, OH is seeking a product designer to shape AI-enabled experiences across conversation and multimodal interfaces. You will design end-to-end interactions, balance user control with system autonomy, and collaborate with product and engineering to translate insights into improvements.

The role emphasizes strong Figma proficiency, design systems, and a track record applying AI in the design process to deliver clear, concise, and effective experiences for customers and colleagues.