Agentic Experience Architect

Apple Inc.; Cupertino, Northern (CA, KY); Hybrid; USD 150,000 - 226,000; Full time

Job summary

Apple Inc. is seeking a strategic leader for Apple Store Online experiences on emerging agentic platforms. You will define how customers discover, learn, shop and buy Apple products on these platforms, partnering with Apple Store Online, PR, Business Development, Finance, and Marketing to uphold Apple’s brand.

The role requires building from scratch, driving programs, and launching new experiences with rigorous execution and cross-functional alignment in a fast-paced environment.

Qualifications

• 7+ years defining and developing consumer-facing digital shopping journeys or e-commerce for a premium global brand.
• Deep knowledge of agentic platforms, artificial intelligence and emerging technologies.
• Experience managing multiple workstreams across cross-functional teams.
• Strong executive communication and storytelling skills, including Keynote.
• Comfortable operating at the frontier of emerging technology in a fast-paced environment.

Responsibilities

• Define how customers navigate, learn, shop, configure, and purchase products across LLM platforms and other agentic surfaces.
• Collaborate with cross-functional teams to integrate business priorities into the shopping experience.
• Establish baseline performance standards for platforms and digital touchpoints.
• Understand customer journeys and report performance with actionable insights.
• Prepare strategic briefs and presentations for cross-functional partners.
• Research market and competitor trends to drive optimization and business cases.
• Foster an inclusive culture valuing diverse perspectives.

Skills

Consumer journey definition

AI platforms knowledge

Cross-functional collaboration

Executive communication

Emerging technology frontier

Job description

Apple Inc. is seeking a strategic leader for Apple Store Online experiences on emerging agentic platforms. You will define how customers discover, learn, shop and buy Apple products on these platforms, partnering with Apple Store Online, PR, Business Development, Finance, and Marketing to uphold Apple’s brand.

The role requires building from scratch, driving programs, and launching new experiences with rigorous execution and cross-functional alignment in a fast-paced environment.