Retail Engagement Experience Lead

Apple Inc.; Cupertino (CA); Hybrid; USD 141,000 - 211,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Discounted products and free services

Tuition reimbursement

Job summary

Apple Inc. is seeking a strategic leader to drive engagement experiences for the Retail Engagement, Marketing and Merchandising team. You will partner with technology, design, and content to define outcomes, scope, and the path from idea to delivery.

You will guide cross-functional teams through concept to launch, balance trade-offs under changing conditions, and stay ahead on retail and AI developments while shaping learning and change management for new tools.

Qualifications

• 7+ years in strategy, design, product management, user experience, internal engagement, program management, or a similar discipline.
• Demonstrated experience translating a strategy or vision into a delivered product, program, or experience.
• Experience leading cross-functional teams and partners through the full arc of delivery, from concept to launch.

Responsibilities

• Define strategy and outcomes for new engagement experiences for Retail Engagement, Marketing and Merchandising.
• Guide cross-functional teams across technology, design, content and learning from concept through launch.
• Shape the path from idea to delivery, setting priorities and managing trade-offs as constraints emerge.
• Stay current on developments in retail, technology and AI, and bring that perspective into what gets built and when.
• Lead change management for new tools and ways of working, and develop communications and learning content to launch and support them.
• Define success metrics for new engagement experiences and analyze feedback to determine improvements.

Skills

Strategy

Design thinking

Product management

User experience

Internal engagement

Program management

Cross-functional leadership

Job description

Apple Inc. is seeking a strategic leader to drive engagement experiences for the Retail Engagement, Marketing and Merchandising team. You will partner with technology, design, and content to define outcomes, scope, and the path from idea to delivery.

You will guide cross-functional teams through concept to launch, balance trade-offs under changing conditions, and stay ahead on retail and AI developments while shaping learning and change management for new tools.