Product Manager, Digital Retail Launch & Experience

Apple; Olympia (WA); Remote; USD 150,000 - 269,000; Full time

Benefits offered by this job

Equity programs

Employee stock purchase plan

Relocation assistance

Health and dental coverage

Tuition reimbursement

Job summary

Apple is seeking an experienced product manager to drive the Apple Store online product launches, coordinating with product design, Marcom, and Engineering to shape the customer journey.

You will translate product concepts into user‑centric designs for a digital marketplace, collaborate with internal buyers and external customers, and use data and qualitative research to refine the user experience while coordinating cross‑functional teams to meet timelines and goals.

Qualifications

• Deep knowledge of e‑commerce principles including pricing, credit, discounting, order fulfillment, supply chain, and merchandising.
• Proven track record implementing new ideas or features in a fast‑paced digital retail environment.
• Ability to translate product concepts into practical, user‑centric design for a web‑based marketplace and integrated online‑and‑brick‑and‑mortar experiences.
• Technical mindset and ability to work closely with engineering teams to identify technical constraints, define implementation strategies, and adjust scope based on customer needs.
• Strong initiative, ownership, and influence across cross‑functional teams.
• Passion for customer experience and a strong focus on user‑desired outcomes.
• Exceptional presentation and communication skills, with experience influencing senior‑level executives.
• Ability to champion ambiguous initiatives and create structure to pursue them with purpose‑driven teams (formal or ad hoc).

Responsibilities

• Drive the Apple Store online product launch, coordinating with product design, Marcom, and Engineering teams to shape the customer journey.
• Coordinate feature requirement prioritization, design, and enhancement across internal and external teams from discovery through support.
• Represent commercial goals and functional outcomes in product discussions, making decisions and driving actions.
• Act as a product surrogate for confidential product groups while maintaining confidentiality.
• Build strong relationships with internal buyers, external customers, and technical peers to accelerate shipping and manage expectations.
• Optimize the user experience through data analysis and qualitative research/customer interviews.
• Monitor project health, assess risks and impacts on timelines; lead resolution of cross‑functional issues.

Skills

E‑commerce fundamentals

Cross-Functional collaboration

Product-to-design translation

Engineering collaboration

Stakeholder influence

User research & data analysis

Executive presentation

Ambiguity navigation

Job description

Apple is seeking an experienced product manager to drive the Apple Store online product launches, coordinating with product design, Marcom, and Engineering to shape the customer journey.

You will translate product concepts into user‑centric designs for a digital marketplace, collaborate with internal buyers and external customers, and use data and qualitative research to refine the user experience while coordinating cross‑functional teams to meet timelines and goals.