Agent Success & Sales Enablement Lead

Integrity; Norfolk (NE); On-site; USD 55,000 - 75,000; Full time

Job summary

Integrity, LLC seeks a Manager, Agent Success to ensure optimal performance and satisfaction of our agents. They will be the primary contact for agents, addressing needs, resolving issues, and offering strategic support to help achieve their goals.

Integrity, LLC offers a leadership role focused on expanding the client base, delivering industry information, and supporting sales teams across channels. This position requires strong communication, customer service, and CRM proficiency in a dynamic

Qualifications

• Minimum of 2-3 years of sales experience.
• Previous Insurance or financial experience is preferred.
• College degree in business, marketing, sales or related field is preferred.
• High School degree minimum.
• Proficient in Microsoft Office Suite.
• Ability to communicate effectively and professionally both verbally and written.
• Customer service skills.
• Ability to present sales and training material to large group in person, over the phone and Go to Meeting type settings.
• Organized and have the ability to prioritize tasks.
• Ability to work as part of a team and independently.

Responsibilities

• Expand client base and increase profitability through the implementation of strategic marketing workflows, policies, and practices.
• Learn, retain, and deliver product/industry information and sales support to clients.
• Self-motivate, learn and apply sales techniques in order to achieve set marketing goals for outreach calls and new client contracts.
• Provide excellent customer service.
• Communicate effectively and professionally in person, over the phone, and in writing with agents, carriers, supervisors, and direct reports.
• Attend sales meetings, trade shows, and industry training seminars as needed.
• Identify, troubleshoot, and resolve operational issues quickly.
• Appropriately track and prioritize volume, productivity, and issues.
• Accurately input information into CRM systems within required time frames.
• Perform tasks and duties within the deadlines given.

Skills

Sales experience

Insurance exp pref

Communication skills

Customer service

MS Office

Education

High School diploma

College degree in business/marketing

Job description

Integrity, LLC seeks a Manager, Agent Success to ensure optimal performance and satisfaction of our agents. They will be the primary contact for agents, addressing needs, resolving issues, and offering strategic support to help achieve their goals.

Integrity, LLC offers a leadership role focused on expanding the client base, delivering industry information, and supporting sales teams across channels. This position requires strong communication, customer service, and CRM proficiency in a dynamic