Agent Success & Sales Enablement Manager

Integrity Marketing Group; Norfolk (NE); On-site; USD 55,000 - 85,000; Full time

Job summary

Integrity Marketing Group seeks a Manager, Agent Success to ensure optimal performance and satisfaction of our agents. You will be the primary contact for agents, addressing needs, resolving issues, and offering strategic support to help achieve goals.

The role requires 2–3 years of sales experience, strong communication and customer service skills, and the ability to present training material to groups. Proficiency in Microsoft Office is expected. This position is based in Norfolk, Nebraska.

Qualifications

• Minimum 2–3 years of sales experience.
• High School diploma required; college degree preferred.
• Proficient in Microsoft Office.
• Strong communication and customer service skills.
• Ability to present training material to groups.
• Organized and able to prioritize tasks.
• Ability to work independently and as part of a team.

Responsibilities

• Expand client base and increase profitability through strategic marketing workflows, policies, and practices.
• Learn, retain, and deliver product/industry information and sales support to clients.
• Self-motivate, learn and apply sales techniques to achieve marketing goals for outreach calls and new client contracts.
• Provide excellent customer service.
• Communicate effectively and professionally with agents, carriers, supervisors, and direct reports.

Skills

Sales experience

Communication

Customer service

Presentation skills

Teamwork

Organizational skills

Education

High School degree

College degree in business, marketing or related field

Tools

Microsoft Office Suite

Job description

Integrity Marketing Group seeks a Manager, Agent Success to ensure optimal performance and satisfaction of our agents. You will be the primary contact for agents, addressing needs, resolving issues, and offering strategic support to help achieve goals.

The role requires 2–3 years of sales experience, strong communication and customer service skills, and the ability to present training material to groups. Proficiency in Microsoft Office is expected. This position is based in Norfolk, Nebraska.